Returns & Exchanges

At Spade & Co, we stand behind the quality of our electronics and offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and exchanges to ensure your peace of mind.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Package Your Device

  Carefully place the product in its original packaging including all cables, manuals, and accessories to ensure a full refund and avoid any restocking fees.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our technical team inspects the device, we will process your refund to the original payment method or ship out your exchange within 3-5 business days.